ZAKIO Bank Privacy Policy
Headquarters: Honkalammentie 186, FI-88730 YLÄ-VIEKSI, FINLAND
Contact: contact@zakio.fr
This Privacy Policy describes how ZAKIO collects, uses, protects and shares personal information of users of its website and services.
By accessing the website or using our services, you accept the practices described below.
1. Data collected
ZAKIO may collect the following categories of data:
1.1. Identification data
- Name, first name
- Email address
- Phone number
- Postal address
- Documents required for certain banking operations (according to legal obligations of the country)
1.2. Connection and technical data
- IP address
- Device type and browser
- Connection timestamps
- Cookie-related data (see our dedicated policy)
1.3. Service usage data
- Browsing history on the site
- User preferences
- Exchanges made via support (email, forms)
2. Purposes of collection
ZAKIO uses your data only for legitimate and defined purposes:
2.1. Service management
- Access to the site and features
- Securing connections and operations
- Processing requests sent to contact@zakio.fr
2.2. Service improvement
- Traffic analysis
- Improvement of features and user experience
2.3. Legal compliance
- Compliance with banking and European regulatory obligations
- Prevention of abuse, fraud and illegal activities
3. Legal basis for processing
Processing is based on: your consent (cookies, voluntarily transmitted information); contract performance (use of our services); legal obligations applicable to the banking sector; ZAKIO's legitimate interest (particularly for site security).
4. Data sharing
ZAKIO never sells your personal data. It may be shared only with:
4.1. Technical providers
Hosting providers, security tools, analytics tools... only when necessary.
4.2. Competent authorities
All partners are subject to strict confidentiality commitments.
5. Storage, security and retention period
5.1. Location
Data is stored on infrastructures located in Europe and protected by high security measures.
5.2. Security measures
- Communication encryption
- Limited access controls
- Intrusion detection systems
- Regular security audits
5.3. Retention period
ZAKIO retains data only for the duration necessary for the intended purposes, except where legal obligations require longer retention.
6. Your rights
In accordance with European regulations, you have the following rights:
- Right of access to your data
- Right of rectification
- Right of deletion (within legal limits)
- Right of opposition
- Right to limit processing
- Right to data portability
Any request must be sent to: contact@zakio.fr. We will process your request within applicable legal deadlines.
7. Cookies
Some technical data may be collected via cookies. For more information, see our Cookie Policy.
8. Limitation of liability
By accepting ZAKIO's services, the user waives any right to pursue any further action in any jurisdiction for any loss, damage or harm resulting from direct or indirect access through use of the site.
ZAKIO is not responsible for inconveniences or damages that may occur during use of the site.
9. Policy modification
ZAKIO reserves the right to modify this Privacy Policy at any time. The date of the last update is indicated at the top of the page.
For any questions regarding your personal data: contact@zakio.fr